Software, web & mobile
Software shaped around your process, not the reverse.
When the off-the-shelf product does eighty per cent of the job and the other twenty per cent is being held together by a spreadsheet and somebody's memory.
Most businesses arrive at bespoke software the same way. There is a system that mostly works, a spreadsheet filling the gaps, and a person who knows how the two fit together. It runs fine until that person is on holiday, or until the spreadsheet gets big enough to corrupt itself.
Bespoke is not automatically the right answer. Sometimes the honest recommendation is to configure what you already own properly, or to buy something for a few hundred pounds a year. We will tell you when that is the case. But when your process genuinely is the thing that makes you money, bending it to fit somebody else's product is the expensive option.
What drives the cost
Bespoke work is quoted in phases against a written scope. What moves it:
- How many distinct jobs the system has to do, and how many kinds of user it has.
- What it has to integrate with, and how cooperative those systems are.
- How much existing data needs migrating and cleaning.
- Whether it needs to work offline, on a phone, or on equipment in the field.
This is a bigger conversation than a website and we will not pretend otherwise. But we scope it in phases so you can stop after the first one if it is not delivering, rather than committing to the whole thing up front.
What you get
What we build
Systems that match the process
Job tracking, scheduling, quoting, compliance records - built around the way your business already works rather than a generic model of it.
Integrations between what you own
Accounting, CRM, suppliers, payments and stock talking to each other, so the same information is not typed in three times.
Data you can actually use
Structured properly from the start, so reporting is a question you can ask rather than an export somebody reconciles by hand.
Interfaces for the people using them
What works at a desk does not work on a phone in a van in the rain. We design for where the work happens.
Migration from what exists
Years of spreadsheets and legacy data brought across and cleaned up, not left behind for somebody to rekey.
Handover and documentation
Your code, your data, documented. No lock-in beyond the fact that we are usually the easiest people to ask.
How it works
How a build runs
No engineer turning up unannounced, and no invoice with surprises on it.
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1
Understand the work
We talk to the people doing the job, not just whoever commissioned it. The person on the warehouse floor knows more about the process than the org chart suggests.
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2
Scope and fixed price
Written down, phased where it makes sense, with the expensive-to-change decisions made before anybody writes code.
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3
Build in useful pieces
Something you can actually use in your hands early, then iterate. Not a big reveal at the end that misses the mark.
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4
Rollout and support
Training, a sensible transition off the old way of working, and priority support afterwards.
Questions
The things people ask first.
Usually goes with
Most of this work comes as part of something bigger. Ask about any of it in one go and you get one scope, one price and one team.
Tell us what you need